Contact options
Eurostar’s help center offers booking tools and a contact form, with a UK customer-service number for further help. Calls from the US can incur international charges, and Eurostar notes that a service fee may apply. A booking change and feedback about a completed journey use different parts of the support process.
Before getting in touch
Eurostar lists a telephone for Customer service — UK number. Identify the pickup, station or route on your booking.
- Record the date of the journey you are asking about.
- Write down the pickup point and departure time.
- Ask the operator how to document a missed connection.
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